Do you remember when Netflix used to have a Netflix Community feature where you could add friends and recommend movies to one another? I was just now about to make a recommendation when I realized I could no longer find that feature, nor a listing of my Netflix friends.
If you peruse this forum, then you’ll find that Netflix has removed all of their “community” features. A poster in that forum recommended calling Netflix customer service (1-866-716-0414) to request the return of this feature.
I really liked that feature so I gave them a call. The rep was very friendly and told me they removed the community stuff because less than 2% of their customers were using it. Unfortunately I can’t really argue against those numbers. Still, the rep was kind enough to pass on the “re-feature” request to their dev team. Who knows, maybe if they get enough calls then they will bring it back. Personally, I think if they worked a bit harder to promote the community (read: social networking) aspect of their site, then those features would see heavier usage.
The only problem is, what would Netflix gain? The best answer I could come up with is that as a business you would remain “hip to the times” and stay ahead of your competition. If a customer has a social network built up within Netflix, then they are much less likely to change services.
So anyway, I’ve been watching Dexter and it’s freaking awesome.
YES! It’s hard to believe that for something so basic as a social network/app for movie recs, that ISN’T an “app for that”. Netflix actually has an online dating app that allows singles to share movie ratings with other singles. It’s a cool concept, which makes it even more hard to believe that there isn’t something for friends. Some of the best music I recently discovered was found by peeking at my friends’ public playlists on spotify.